As a school, we are required to publish specific information to comply with statutory regulations. This information/policy can be found in the downloads section or by following the hyperlink to the relevant page on our website. Paper copies may be requested via our school office: office@annecy.org.uk
School contact details:
Annecy Catholic Primary School
Sutton Avenue, BN25 4LF
01323894892
Staff contact for queries: Mrs Baillie - office@annecy.org.uk
Headteacher - Mr Paul Gallagher
Chair of Governors - Mr Rob Carter - chair@annecy.org.uk
Inclusion Manager - Mrs Lauren Johnson
Bosco Catholic Education Trust
St Philip Howard Catholic School
Elm Grove South, Barnham
West Sussex, PO22 0EN
The Complaints Procedure - Please see our Complaints Policy for further details
Informal Stage 1 – Review by
Class Teacher - Parent/carer discuss their concerns with child’s class
teacher, or if they prefer another member of the School’s teaching staff.
Informal Stage 2 – Review by Headteacher - the
parent/guardian should request an appointment to see the Headteacher. This
should be as soon as reasonably practical to avoid any possible worsening of
the issue.
Formal Stage 3 -
Complaint heard by Chair of Governors - If the complainant is not satisfied
with the response of the headteacher or the complaint is about the headteacher,
the complainant should write to the Chair of Governors to request that their
complaint is considered further (email chair@annecy.org.uk
or office@annecy.org.uk ).
Formal Stage 4 – Governors’ Panel - The complainant
should write to the Clerk to Governors clearly stating their complaint and why
they feel the matter has not been resolved.